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joekangAsked on February 1, 2020 at 2:57 AM
You have been charging me $19.99 for over a year on my free account.
Why?
Joe
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Girish JotForm SupportReplied on February 1, 2020 at 7:33 AM
Sorry, but there doesn't seem to be any paid subscription active in your account. If you have a different account on JotForm, please let us know the account username.
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Girish JotForm SupportReplied on February 1, 2020 at 7:58 AM
Upon checking further on your old thread, I could see another account "BIGBALLERBRAND" which is under the Bronze plan.
That account is currently suspended due to a Stripe dispute regarding the payment subscription on the account.