What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I'm still banned at 50%

    Asked by DezOfficiel on May 07, 2013 at 03:47 PM

    Hello,

     

    When I try to see my form it does not work and surveys its says I'm banned

     

    Can you help me

     

    Sincerely, Thomas

    Page URL:
    http://botsnet.onlc.fr

    does not work hello
  • Profile Image

    Answered by sidharth_kch on May 07, 2013 at 04:00 PM

    @DezOfficiel

    I don't see any issue with your account. Are you not able to login to your JotForm account?

    Let us know and we will investigate your issue.

    Thanks,

    Sidharth

  • Profile Image

    Answered by DezOfficiel on May 07, 2013 at 05:50 PM

    Hello

     

    So infact it is I can not do everything, but once I go to my site I do not see the form and after ben here the preview says I'm banned

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 07, 2013 at 07:16 PM

    @DezOfficiel 

    I have added your IP to our white list. Would you mind checking it again?

    If you still see that banned error page, please let us know your actual IP address so we can add it to our white list. You can use this site to check your IP http://cmyip.com/.

    Thanks!

  • Profile Image

    Answered by DezOfficiel on May 08, 2013 at 07:49 AM

    Hello

     

    So thank you problem solve

  • Profile Image

    Answered by sidharth_kch on May 08, 2013 at 08:22 AM

    @DezOfficiel

    On behalf of my colleagues EltonCris, you are welcome.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth