got this message: Form over quota! This form has exceeded its allocated quota.

  • xteen28
    Asked on February 2, 2020 at 12:57 PM

    Hello,  our form is currently showing that we're over quota.  I went and cleared the majority of the old submissions, and cleared my cache.  Also, I thought that the beginning of the month would re-set our submission limit - but so far, I keep getting the same message.

    Jotform Thread 2143669 Screenshot
  • AshtonP
    Replied on February 2, 2020 at 1:52 PM

    I am sorry for the trouble caused to you.

    Could you please check the account again. I think it is now reset and in good condition.

    Please check and let us know if the issue persists.

    Regards.

  • xteen28
    Replied on February 3, 2020 at 12:17 PM

    It is back to working!  Thank you SO much!

  • Ivaylo JotForm Support
    Replied on February 3, 2020 at 3:17 PM

    On behalf of my colleague you are most welcome. We are glad that it is working fine now.

    If you have any other questions or concerns, please do not hesitate to contact us again.