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xteen28Asked on February 2, 2020 at 12:57 PM
Hello, our form is currently showing that we're over quota. I went and cleared the majority of the old submissions, and cleared my cache. Also, I thought that the beginning of the month would re-set our submission limit - but so far, I keep getting the same message.
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AshtonPReplied on February 2, 2020 at 1:52 PM
I am sorry for the trouble caused to you.
Could you please check the account again. I think it is now reset and in good condition.
Please check and let us know if the issue persists.
Regards.
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xteen28Replied on February 3, 2020 at 12:17 PM
It is back to working! Thank you SO much!
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Ivaylo JotForm SupportReplied on February 3, 2020 at 3:17 PM
On behalf of my colleague you are most welcome. We are glad that it is working fine now.
If you have any other questions or concerns, please do not hesitate to contact us again.