My survey's are not working.

  • Kelsey
    Asked on February 3, 2020 at 9:43 AM

    Good day, 

    We have been using jotform for a while. Our subscriptions says it's been paid when logging in. However, it is still not working. 

    Kindly let us know what we can do ASAP to resolve this issue as we are a business that rely's on Jotform for our patients. 

    Thank you 

    Kelsey 

    Page URL: https://form.myjotform.com/FamilyDentist/family-dentist-patient-signup
  • KrisLei Jotform Support
    Replied on February 3, 2020 at 12:35 PM

    Hi,

    To verify, are you referring to this account, FamilyDentist? If so, I just verified that the account is currently in good standing and there's no over quota or over-limit message or notification showing on my end, when I access the form.

    1580751258overquota Screenshot 10

    Kindly try to clear your browser's cache then let us know if the issue still persists.