Can I transfer all forms from a free account into a paid account?

  • Profile Image
    Elimmee
    Asked on February 03, 2020 at 11:59 AM

    Hi,

    Our company subscribed to a paid account with Jotform but before that I had already started using a free account with Jotform for our HR applications and reference forms.  Now that I need to add an email to one of the forms for notifications, https://www.jotform.com/build/61016410642240

    it won't let me as I've exceeded the amt of emails allowed for notifications. 

    Users on a free plan can add a maximum of three conditional emails. Please upgrade your account to add more conditional emails.

    So I want to transfer all the forms in that account (user name Elimmee) to our company paid account (under user name Ben Bartosik).  Is that possible?  I hope so, because if I import them to a new url, I have to make sure everyone switches to the new form urls.  


    Thanks for your help,

    Elim

  • Profile Image
    denis_calin
    Answered on February 03, 2020 at 02:31 PM

    Hi Elim!

    Yes, absolutely! I have transferred all forms that were in your Elimmee account into the benbartosik account. 

    Please let us know if you have any questions and we would be glad to help!

  • Profile Image
    Elimmee
    Answered on February 03, 2020 at 02:50 PM
    Wow, that was fast...thanks that really helps!
    All the best,
    Elim Cheung-Lungtsung
    Admin and HR Assistant
    *Youth Unlimited GTA*
    *416-383-1477 <416-383-1477>*
    *yuadmin@yugta.ca *
    www.yugta.ca
    ...