Can I transfer all forms from a free account into a paid account?

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    Asked on February 03, 2020 at 11:59 AM


    Our company subscribed to a paid account with Jotform but before that I had already started using a free account with Jotform for our HR applications and reference forms.  Now that I need to add an email to one of the forms for notifications,

    it won't let me as I've exceeded the amt of emails allowed for notifications. 

    Users on a free plan can add a maximum of three conditional emails. Please upgrade your account to add more conditional emails.

    So I want to transfer all the forms in that account (user name Elimmee) to our company paid account (under user name Ben Bartosik).  Is that possible?  I hope so, because if I import them to a new url, I have to make sure everyone switches to the new form urls.  

    Thanks for your help,


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    Answered on February 03, 2020 at 02:31 PM

    Hi Elim!

    Yes, absolutely! I have transferred all forms that were in your Elimmee account into the benbartosik account. 

    Please let us know if you have any questions and we would be glad to help!

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    Answered on February 03, 2020 at 02:50 PM
    Wow, that was fast...thanks that really helps!
    All the best,
    Elim Cheung-Lungtsung
    Admin and HR Assistant
    *Youth Unlimited GTA*
    *416-383-1477 <416-383-1477>*
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