Having an Issue with our Experience Academy - Non-Refundable Deposit Form

  • Ra
    Asked on February 4, 2020 at 3:50 PM

    I am not able to connect this form to PayPal.  Please help. Not sure what the issue is.

  • Kevin Support Team Lead
    Replied on February 4, 2020 at 5:29 PM

    Apologies for the inconveniences caused.

    I can see you have reported the same issue some days ago on this thread: https://www.jotform.com/answers/2143860

    Please note that the issue was escalated to our back-end team, so far we only know the issue is from the PayPal side, as this is out of our hands, we need to wait for a resolution from PayPal, we are in touch with them regarding this. 

    Also, note that any updates will be posted on the thread given above, you may also ask for updates there. 

    Thanks.