What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can't edit or preview 'one' of our forms

    Asked by capitale on May 08, 2013 at 05:26 PM

    Hi there team


    We are having the same issues with one of our forms as this person in your support forum ... http://goo.gl/FsrbW

    If you can please let us know why we are having similar issues with just this one form ... https://jotform.com//?formID=22907605020848 , that'd be fantastic.


    Many thanks.

  • Profile Image

    Answered by pinoytech on May 08, 2013 at 06:05 PM


    We apologize for the inconvenience that may have caused. Let me forward this issue to our next level support for further investigation and for further assistance since I was able to replicate the issue.

    Thank you!

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    Chief Technology Officer

    Answered by eee on May 09, 2013 at 04:14 AM


    We have reverted the affected forms back and they are working now,

    Sorry about the delay,

    Kindest Regards,


  • Profile Image

    Answered by capitale on May 09, 2013 at 05:19 PM

    So it is, excellent!
    Our thanks to the team for your fantastic & speedy level of support.