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reneepoole85Asked on February 5, 2020 at 3:56 PM
I have confirmed I have a business account with Paypal and connected the account successfully. When we had someone try to complete a transaction, the attached error came up.
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MikeReplied on February 5, 2020 at 5:17 PM
The error is most likely related to the PayPal account. According to the PayPal Pro integration, to be able to use it you need a 'PayPal Website Payments Pro' service enabled for your PayPal account.
You may contact PayPal for details.
As an alternative, you may consider using a PayPal Standard integration. You should be able to connect it simply by adding your PayPal account. Also, it comes without monthly payments from PayPal.
Example: