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Beatriz ZijlstraAsked on February 6, 2020 at 8:41 PM
I need assistance. I signed up our daughter, Simone Zijlstra, for a retreat with Saddleback Church and when I go to sign up our son, Sebastian, your website is reading it as a duplicate. Different sex, age, school etc. I need to get this resolved ASAP
thank you
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Jed_CReplied on February 6, 2020 at 10:55 PM
Is that an Authorize.net payment form? If you are submitting a form using the same details on a very short interval, then that may be causing the problem.
Please check the response of the Authorize.net representative in this link: https://community.developer.authorize.net/t5/Integration-and-Testing/Why-can-t-I-create-multiple-subscriptions-for-a-customer-profile/td-p/56861.
Let us know if you have any questions or if you need further assistance.