Authorinet.net: You have submitted a duplicate of subscription.

  • Beatriz Zijlstra
    Asked on February 6, 2020 at 8:41 PM

    I need assistance. I signed up our daughter, Simone Zijlstra, for a retreat  with Saddleback Church and when I go to sign up our son, Sebastian, your website is reading it as a duplicate. Different sex, age, school etc. I need to get this resolved ASAP 

     

    thank you

    Jotform Thread 2152000 Screenshot
  • Jed_C
    Replied on February 6, 2020 at 10:55 PM

    Is that an Authorize.net payment form? If you are submitting a form using the same details on a very short interval, then that may be causing the problem.

    Please check the response of the Authorize.net representative in this link: https://community.developer.authorize.net/t5/Integration-and-Testing/Why-can-t-I-create-multiple-subscriptions-for-a-customer-profile/td-p/56861.

    Let us know if you have any questions or if you need further assistance.