What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to cancel my subscription but I am getting an error that says to contact you

    Asked by gsevans01 on May 09, 2013 at 12:14 PM

    I need to cancel my subscription but I am getting an error that says to contact you

     

    Please cancel my subscription

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    Answered by glennlee on May 09, 2013 at 12:18 PM

    Hi,

    Your subscription is already cancelled, but your account will stay premium until the time you have paid for expires which on June 06, 2013.

    Thanks!