Sub total is not displaying on our Square integrated form

  • tumblereed
    Asked on February 7, 2020 at 9:29 AM

    Hi, I linked my Square account for my Trivia Night Registration form and clicked the "display subtotal" box in the settings but no subtotal is appearing on my form. I need my registrants to see how much they're being charged before they enter their credit card number. Is there something I'm missing? Thanks, Laura

  • Kiran Support Team Lead
    Replied on February 7, 2020 at 10:27 AM

    Please note that the sub total shall be displayed only when the sub products or options added to the products in the payment field. Please go through the guide below that can help you with this.

    https://www.jotform.com/help/264-Create-Sub-Products-Based-on-a-Product-Option

    Thanks!