What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I would like to upgrade our account. Can I get an invoice so a Purchase Order can be made?

    Asked by StElizabeth on April 13, 2011 at 08:06 AM

    I found a similar inquiry but the link to the Plimus website did not connect.



    Thank you.

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    Answered by allanftd on April 13, 2011 at 10:34 AM

    Hi StElizabeth,

    We appreciate your interest in JotForm Premium account. Kindly try to open this page again:


    Please let us know if you need further assistance. Thank you for using JotForm!


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    Answered by StElizabeth on April 13, 2011 at 03:44 PM

    Thanks for your reply.

    This link is still not working for me.

    Kevin foresti


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    Answered by allanftd on April 13, 2011 at 06:22 PM

    Hello Kevin,

    Thanks for your prompt response. I have tried accessing the link above and it worked for me:

    May we ask if received any error messages when you tried to access the link? If possible, kindly send us a screenshot of the error. In addition, please try to clear your browser's cache or use other web browsers to open the link.Let us know how it goes.

    We apologize for the inconvenience. 


  • Profile Image

    Answered by allanftd on April 14, 2011 at 06:44 AM

    Hi Kevin,

    Please disregard the above link and try this one instead - http://www.jotform.com/pricing (make sure you're logged in to your JotForm account when accessing this link). Then click the appropriate Upgrade button and select the Plan and Payment Method should be set to Credit Card. You will then be forwarded to our 3rd party payment processor Plimus. Once there, don't forget to select Purchase Order as method of payment, and enter your JotForm username in the Additional Info section.

    We hope you find this information useful. If you need further assistance, please do not hesitate to contact us. Thank you for using JotForm!