What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Check box/Radio buttons Required Warning Message Covers Up the Options!

    Asked by mariebradshaw on May 09, 2013 at 06:48 PM

    Hi,

    I'm getting ready to send out a survey, on a deadline, and am having issues with required fields...big time. If I accidentally don't fill out a field, a required warning shows up, as it should. She only problem is, it completely covers up my answers so I can never move on because I can't answer the question! That just won't work. (see example). Is there a CSS code I can insert to change it so it either is not giagantic enough to cover up everything or goes under or to the right of the answers? A quick answer would be a life saver.

    Thanks!

    Marie

    Page URL:
    http://form.jotformpro.com/form/31284699333967

    Screenshot
    survey problem css code fill
  • Profile Image

    Answered by jeanettebmz on May 09, 2013 at 09:04 PM

    I found your form disabled because you had set up Submissions limit to 1. So the form will become disabled after getting ONE single submission

    I also found the status DISABLED, did you do it on purpose?

  • Profile Image

    Answered by mariebradshaw on May 09, 2013 at 10:10 PM

    I need people to not be able to fill it out more than once since there's a reward involved. Do you think that won't work? What do you mean by the status was disabled? I went in to change the limit and see that there isn't one anymore.

     

    So, how do I solve the pesky required warning problem?

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 10, 2013 at 01:05 AM

    @mariebradshaw

    Instead of limiting the submissions by its number, use unique submissions instead so user's on the same IP can't submit again if you use strict check. Here's a more detailed guide: How to Setup Unique Submissions of a Form. You can also limit submissions data by field. How to set Form Limits Based on a Unique Question.

    Regarding on the Error Warning, I have forwarded this to our development team so they can fixed this as soon as possible. It's also messed up on my side.

    We will update you here once it's fixed. Our apologies.

  • Profile Image

    Answered by mariebradshaw on May 10, 2013 at 12:58 PM

    Great, thank you. It looks like my warning issue is resolved. I appreciate it.

  • Profile Image

    Answered by DaveOzric on March 06, 2015 at 12:38 PM

    Mine was doing the same on some fields. When I opened it in designer and checked the responsive checkbox and save the form it fixed it.

  • Profile Image
    JotForm Support

    Answered by david on March 06, 2015 at 02:19 PM

    @Dave,  Thank you for the additional information.  This should help users who also run into this issue to get it sorted.  We always appreciate the help!