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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Please take note that for the PDF download there is a max limit of 20 submissions per download. So, you may have to use a date range to have lesser displayed submissions before you can dowload the PDF file of the submissions.
Can you clarify what you meant by 12 octets? is this 12 submissions?...
I checked your submissions data, there are at least 41 total submissions in the range, so, you'll not be able download the PDF without setting a date range.
Please update us.
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