What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    how many fields is in free version

    Asked by soral on May 10, 2013 at 09:40 AM

    how many fields is in free version? I have 13 fields but I get per mail only 7 fields

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    Answered by pinoytech on May 10, 2013 at 09:46 AM

    Hi Soral,

    There is no limit on adding fields in your form. Please take a look at our pricing page for more details. Can you please share to us the URL of the form you are having problem with for further assistance?

    Thank you!

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    Answered by soral on May 10, 2013 at 10:13 AM
     I have a test site http://www.beycikinfo.com/test.html I can see
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    JotForm Support

    Answered by Welvin on May 10, 2013 at 11:19 AM

    Hi,

    You need to update your Form Notification/Auto Responder. The best way for that is to re-create them:

    1. Delete the existing notification: How to Delete Notifications/Autoresponder

    2. Re-create them: Setting Up Email Notifications/Setting Up Form Autoresponder

     

    Thanks

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    Answered by pinoytech on May 10, 2013 at 11:24 AM

    Hi,

    In addition to my collegue's response with regards to email notification, you need to manually update your notification or re-create it because if you made some changes with your form like adding or deleting some fileds it won't automatically update.

    If you need further assistance, do let us know.

    Thank you!