What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account problem..very slow

    Asked by maow001 on May 10, 2013 at 12:49 PM

    Regards, since a few days my account is like frozen.. I have many problems to access my forms or create new ones =(

    Apparently JotForm page is with a problem and is too slow


    Can you check the problem please ?



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    Answered by glennlee on May 10, 2013 at 01:05 PM


    Sorry for your inconvenience.

    I checked your account and I cannot see the same issue. I am using google chrome. Please try to use other browser such as google chrome or fire fox. Also please try to clear your browser cache then see if that helps.


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    Answered by fernando on May 10, 2013 at 01:08 PM

    hello, thanks for the quick response. I will follow the instructions, I am currently using chrome