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Feature request - invoice # for Authorize.NetAsked by j_pham on May 10, 2013 at 02:10 PM
For any integration, it would be extremely helpful to have invoice # field for payment integration as well. When I check Authorize.net, I'm not able to see what invoice the payment was for, so it makes it hard to find.
Yesterday, I sent the feature request ticket about mentioned Authorize.Net invoice number. I have just checked the status of that ticket and it is marked as Urgent, so I hope it will be implemented in the nearest time.
We will let you know once that option is available.
Great. Thank you. Also, what system do you use for your ticketing system? We’re looking into having our customer service reps do tickets too and I’ve been looking at zendesk, freshdesk, and smartertrack.com. I noticed you have really good customer service. What do you use?
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