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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cannot edit form warning text for particular field.

    Asked by vgouge1 on May 10, 2013 at 02:19 PM

    I am trying to edit a warning message on a form input. I see where to go into Preferences and edit warning  messages, but the mesage I want to edit is not included in this list of options. Where is it, and how do I edit it?

     

    Also, the default message has a grammatical error it in - the word "be" is missing. 

    Screenshot
    message
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    JotForm Support

    Answered by EltonCris on May 10, 2013 at 07:49 PM

    Hi there!

    I just checked it and was able to see it there. Kindly review. Thanks!

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    Answered by vgouge1 on May 14, 2013 at 11:13 AM

    Nope. I checked all 3 of my forms, and I did not find that option in the form warning message settings. see my screen shot for the Flyer order form.

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    JotForm Support

    Answered by EltonCris on May 14, 2013 at 04:36 PM

    I tried logging in as a free user and still I can view these error warnings. I would suggest to clear your browsers cache, cookies and everything likes history. After that, logout and log back in. This might help.

    We'll wait your reply. Thank you!

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    Answered by vgouge1 on May 15, 2013 at 12:03 PM

    Nope, I am seeing what I showed you. The warning messages available for editing do not match up with the one I want to edit. Have tried this in completely new browsers, so it's not a caching issue.

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    JotForm Support

    Answered by abajan on May 15, 2013 at 01:06 PM

    @vgouge1

    Upon cloning your form, I was able to replicate the problem. I have submitted a ticket to get it rectified as soon as possible.

    Our apologies for any inconvenience caused.

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    JotForm Support

    Answered by NeilVicente on May 24, 2013 at 06:36 AM

    @vgouge1

    I am pleased to inform you that the bug you have reported has been fixed.

    Kindly refresh your browser and/or clear its cache to see the changes on your end.

    Best regards