Why am I not seeing the paypal option to pay on my form?

  • giovanna410
    Asked on February 12, 2020 at 1:09 PM

    I have completed  registration form and when I am in edit mode, the Paypal checkout option is there, but it is not there on the actual link. 

  • John Support Team Lead
    Replied on February 12, 2020 at 2:46 PM

    If this is the form you're working on: https://www.jotform.com/200335959882162, I can see that you haven't connected your PayPal account to the payment field yet. This is the reason why it doesn't appear when the form is published.

    Why am I not seeing the paypal option to pay on my form? Image 10

    Please connect it with your PayPal account first. Here's a guide on How-to-Integrate-Form-to-PayPal-Checkout.