What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Change My Email

    Asked by powertoscour on May 11, 2013 at 12:41 PM

    How do i change my email?

    email
  • Profile Image
    JotForm Support

    Answered by Welvin on May 11, 2013 at 01:53 PM

    Hi,

    If you'd like to change your account email address, please go to My Account - Profile Page. https://www.jotform.com/myaccount/profile. Find and Click "Edit" in Email Section.

    If you'd like to change the form recipient email address, please follow this guide: Finding out E-Mail Address Used for Submission Notifications.

     

    Thank you!

  • Profile Image

    Answered by powertoscour on May 11, 2013 at 02:08 PM

    I tried that and it worked. I was able to change my email. 

    unfortunataly, it didnt solve my problem. 

    I am not receiving any email notifications. I was told in another thread that it was my email server.

    New email doesnt work either. The problem just started today and Im running up my limit of 100 with all the tests.

    I'm at a loss.

    Please help.

  • Profile Image

    Answered by powertoscour on May 11, 2013 at 02:13 PM

    Heres the other thread:

    http://www.jotform.com/answers/216041-Im-getting-a-reached-my-limit-pop-up?k=72863ed2bbf8e1b3f92f6d70d092c902

    I dont wnat to complcate things but Im at a loss for why all of the sudden it quit working?

  • Profile Image

    Answered by sidharth_kch on May 11, 2013 at 02:27 PM

    @powertoscour

    I have already responded to you on this thread: http://www.jotform.com/answers/216041-Im-getting-a-reached-my-limit-pop-up?k=72863ed2bbf8e1b3f92f6d70d092c902

    Please change "Sender Email" of your Notification alert to "noreply@jotform.com". This will solve your issue.

    Please let us know if you want us to change that for you.

    Thanks,

    Sidharth

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    Answered by powertoscour on May 11, 2013 at 02:48 PM

    I have done that.

    Didnt work.

    Yes Please. try it. Its not working for me.

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    Answered by sidharth_kch on May 11, 2013 at 02:54 PM

    @powertoscour

    Please use only one thread for your issue. Looks like we are discussing the same thing on two different thread.

    I have responded to your other thread. Please check and let me know via that thread and we will resolve this together.

    Thanks,

    Sidharth