What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unique ID: Notification email differs from submission

    Asked by ASRA on May 12, 2013 at 07:39 PM

    The unique ID displayed in a notification email differs from the unique ID in the corresponding submission.

    More details here:


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    JotForm Support

    Answered by jonathan on May 12, 2013 at 08:27 PM

    Thank you for creating the new post as requested.

    I will now forward this to our next level support for the bug ticket.

    You will be notified when fix for this is available.


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    Answered by mvv27 on May 13, 2013 at 10:31 AM

    I have also this Unique-ID-problem(s).

    for example: 1 unique ID is displayed on 2 differrent submissions (mail & pdf ) 




    Kind regards,

    stephan moerenhout

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    Chief Technology Officer

    Answered by eee on May 13, 2013 at 10:57 AM


    Problem has been solved,

    Kindest Regards,


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    Answered by ASRA on May 13, 2013 at 08:14 PM