Unique ID: Notification email differs from submission

  • Profile Image
    ASRA
    Asked on May 12, 2013 at 07:39 PM

    The unique ID displayed in a notification email differs from the unique ID in the corresponding submission.

    More details here:

    http://www.jotform.com/answers/186422-Unique-ID-Tool-Unique-ID-increments-for-incomplete-payment-submissions#5

  • Profile Image
    jonathan
    Answered on May 12, 2013 at 08:27 PM

    Thank you for creating the new post as requested.

    I will now forward this to our next level support for the bug ticket.

    You will be notified when fix for this is available.

    Thanks.

  • Profile Image
    mvv27
    Answered on May 13, 2013 at 10:31 AM

    I have also this Unique-ID-problem(s).

    for example: 1 unique ID is displayed on 2 differrent submissions (mail & pdf ) 

     

    http://jotformeu.com/form/30363457322348

     

    Kind regards,

    stephan moerenhout

  • Profile Image
    eee
    Answered on May 13, 2013 at 10:57 AM

    Hi,

    Problem has been solved,

    Kindest Regards,

    Ertugrul.

  • Profile Image
    ASRA
    Answered on May 13, 2013 at 08:14 PM

    Thanks!