What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    iContact Integration - Selecting Sub Acount (Client) folders

    Asked by observint on May 13, 2013 at 12:26 PM

    I was happy to see you added iContact integration, but there doesn't appear to be any way of selecting a specific Client Folder. I manage multiple company email signup forms, and I need the option to select which company to add the emails to - right now it only gives me one client folder's lists.

    Could you please add this feature?

    Emails email select
  • Profile Image
    JotForm Support

    Answered by KadeJM on May 13, 2013 at 02:07 PM

    To my understanding it almost sounds like you are looking to have a multiple sign-in method to specify this for various clients on multiple accounts so that you can name these folders? Can you please confirm this or correct me if I am wrong? 

    In the meantime I will see what else I can figure out about iContacts since at the moment my knowledge on the iContacts Side is somewhat limited for right now.

  • Profile Image

    Answered by alangross on May 20, 2013 at 10:40 PM

    iContact offers an API that is account and clientID specific. I believe the solution lies there.

  • Profile Image

    Answered by jeanettebmz on May 21, 2013 at 12:18 AM

    I am forwarding your request to our feature list so this integration can be enhanced sooner than later

  • Profile Image

    Answered by observint on May 23, 2013 at 01:26 PM

    Thanks for your responses! KadeJM, we manage email lists for multiple companies, under different client folders in iContact. So, if I want to connect a form on company A's website, I need to be able to select Company A to send those email addresses to. This is what we cannot do currently. I hope this clarifies things a little.

  • Profile Image

    Answered by jeanettebmz on May 23, 2013 at 01:58 PM

    Thanks for adding clarifications, like I said above, I forwarded this to our 2nd level engineers. Hopefully iContact integration will be enhanced the way you are asking for, sooner than later.

  • Profile Image

    Answered by jmethven on May 24, 2013 at 03:39 PM

    Hi, I work for the iContact API Support team and would like to add in my request for adding multiple client folder support to your integration. The most frequent users of our API tend to be our Enterprise or Agency level accounts, which often have multiple client folders. It shouldn't be too difficult to add - it would just require adding in a drop-down menu to select client folders which corresponds to this resource: http://developer.icontact.com/documentation/client-folders/

    We are happy to answer any iContact API questions either by email: api@icontact.com or by phone: (877) 753-6579

  • Profile Image

    Answered by jeanettebmz on May 24, 2013 at 04:43 PM

    @ jmethven

    Thank you very much for your explanations, I have added your useful comments to the ticket we have opened for this thread so our developers will be able to enhance this integration



  • Profile Image
    JotForm Support

    Answered by NeilVicente on June 11, 2013 at 09:54 PM

    This option is now available. Please do inform us if you have any questions or feedback regarding this update.

    Best regards

  • Profile Image

    Answered by kellylam on February 08, 2016 at 01:06 PM

    Has this feature been removed? I cannot select any sub-accounts. Please help.
  • Profile Image
    JotForm Support

    Answered by Mike_G on February 08, 2016 at 03:19 PM

    @kellylam

    I have moved your concern to a new thread that you can follow by clicking this link. We believe that we can better assist you if you will have a thread of your own.

    Thank you.