formularios gratuitos nao atualizam

  • Drogamais
    Asked on February 17, 2020 at 8:23 AM

    Bom Dia.

    Meus formulários alcançaram o limite em janeiro mas, mesmo após renovar eles não voltaram, vcs podem me ajudar por gentileza?

  • Ashwin JotForm Support
    Replied on February 17, 2020 at 9:53 AM

    I did check your account and did not find any issue with that. Your account is already active and your forms should work as expected.

    With which form you are having this issue with? I have gone ahead and cleared your form cache from here. Please test your form again and get back to us if the issue persists.

    We will wait for your response.

  • Drogamais
    Replied on February 17, 2020 at 10:06 AM

    todos os formulários continuam desabitados. Eles estão incorporados no meu site, segue um link teste para ver o que acontece:


    http://drogamais.com.br/temp/test/

  • Ashwin JotForm Support
    Replied on February 17, 2020 at 11:01 AM

    I did check your website and it seems to display embedded form correctly. Please check the screenshot below:

    1581955112embeddedForm Screenshot 10

    I would suggest you to please clear your browser cache and then check your embedded form to see if form is displayed or not. The following guide should help you how to clear your browser cache: http://www.wikihow.com/Clear-Your-Browser's-Cache

    Do get back to us if the issue persists.