Dispaly empty signature panels in PDF document

  • debcm
    Asked on February 17, 2020 at 6:05 PM

    I have some signature panels in my online form, however in the PDF document output of when the form is submitted, I have selected 'hide empty fields'.

    However I do want the empty signature panels to appear in the PDF document of the submitted form. Essentially the form is filled online, then sent to the client for signature.

    Is there a way I can do this, and retain hiding of empty fields, but display the empty signature panel?

  • Bojan Support Team Lead
    Replied on February 17, 2020 at 7:31 PM

    Greetings and thank you for your message.

    We need a little more time to provide you with a solution to your problem, and as soon as we think of something we will get back to you.

    Thank you for your patience.

  • Bojan Support Team Lead
    Replied on February 17, 2020 at 7:53 PM

    Greetings, and thank you for your patience.

    I've come up with a possible solution for you:

    You could create a Long text entry right below your signature field. After that, go to that field properties, and under Advanced set Default Value to be "Your signature:". You could also set this field to be Read-only:

    Dispaly empty signature panels in PDF document Image 1 Screenshot 30

    Please note you will need to scroll down a little once in the Advanced tab to see those fields.

    After that, you can set conditional logic to show the large text input only if the signature field is empty:

    Dispaly empty signature panels in PDF document Image 2 Screenshot 41This way, if a user uses a Signature widget the Long text entry will be hidden, and won't appear in PDF document and vice versa. 

    Feel free to clone my demo form: https://form.jotform.com/200477338383055

    Please let us know if this works for you and if you need any other assistance.