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debcmAsked on February 17, 2020 at 6:05 PM
I have some signature panels in my online form, however in the PDF document output of when the form is submitted, I have selected 'hide empty fields'.
However I do want the empty signature panels to appear in the PDF document of the submitted form. Essentially the form is filled online, then sent to the client for signature.
Is there a way I can do this, and retain hiding of empty fields, but display the empty signature panel?
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Bojan Support Team LeadReplied on February 17, 2020 at 7:31 PM
Greetings and thank you for your message.
We need a little more time to provide you with a solution to your problem, and as soon as we think of something we will get back to you.
Thank you for your patience.
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Bojan Support Team LeadReplied on February 17, 2020 at 7:53 PM
Greetings, and thank you for your patience.
I've come up with a possible solution for you:
You could create a Long text entry right below your signature field. After that, go to that field properties, and under Advanced set Default Value to be "Your signature:". You could also set this field to be Read-only:
Please note you will need to scroll down a little once in the Advanced tab to see those fields.
After that, you can set conditional logic to show the large text input only if the signature field is empty:
This way, if a user uses a Signature widget the Long text entry will be hidden, and won't appear in PDF document and vice versa.
Feel free to clone my demo form: https://form.jotform.com/200477338383055
Please let us know if this works for you and if you need any other assistance.