What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Your popup windows--Part 1 of 2

    Asked by Tellmemore on May 13, 2013 at 04:23 PM

    See my image for my question.

    Screenshot
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    Answered by Tellmemore on May 13, 2013 at 04:29 PM

    I see that my image is not showing at 100%; so here is the text of my question:

    Will you change it so that popup windows are not partially hidden.  As you see here, the top & bottom of the popup window is hidden under the browser's window parts.

    Also, the fact that one has to click on every single "Preview" button to see what the form template looks like is very annoying.  Please put the images back.

    Lastly, what would be even better is if new popup windows would just open in new browser pages instead.

    BTW, I'm using Win XP and Firefox 20.

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    Answered by jeanettebmz on May 13, 2013 at 11:01 PM

    Digging deeper into your images, the problem might be that you have not switched to the new My account page. On that mode, you will see the templates like this:

    If you do not wish to switch to this mode, then you should try in Chrome

    https://cms.jotform.com/uploads/image_upload/image_upload/global/15919_browsetemplates.png

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    Answered by Tellmemore on May 14, 2013 at 02:39 PM

    About the template "Preview" button:

    Yes, the old page style does not show preveiws (in both Firefox & Chrome)--although it should! (It used to.)

     

    Actually, what would be better is if new popup windows would just open in new browswer windows instead.

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    JotForm Support

    Answered by EltonCris on May 14, 2013 at 05:47 PM

    @Tellmemore

    You should probably consider switching to the newer version to get a more updated way of creating forms from templates. It's easy since you don't need to preview them as it's seen on the screen already. It will also work fine on smaller screens.

    Thanks!

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    Answered by Tellmemore on May 14, 2013 at 07:06 PM

    Well, as I said - yes, the old page style does not show preveiws (in both Firefox & Chrome)--although it should! (It used to.)

    And, for your "Suggestion Box": Actually, what would be better is if new popup windows would just open in new browswer windows instead.

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    JotForm Support

    Answered by EltonCris on May 14, 2013 at 09:12 PM

    @Tellmemore

    Thanks. Kindly check my response on this thread. Preview works fine on my end. http://www.jotform.me/answers/216751. It could be your pop-up blocker blocks this preview windows, I would suggest to review it.

    Thanks!

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    Answered by Tellmemore on May 15, 2013 at 12:10 AM

    I  see we're having a misunderstanding ... I'm agreeing with  jeanettebmz--she said that the new page style works and I'm saying "yes, the new style works."  

    I'm also including something for your "Suggestion Box", which is this: what would be better is if new popup windows would just open in new browser windows instead.