Broken links to Uploaded files

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    mhurrell
    Asked on May 13, 2013 at 06:10 PM

    Why do I constantly receive this error when download files??  I go to click and download the image and get this error.

     

    <Error><Code>AccessDenied</Code><Message>Access Denied</Message><RequestId>75F64156734915EE</RequestId><HostId>Z8yLQCUewcVBe6Od7U0lGiCtgyuVKk3X2VNzTjFxBHGeHYAb0oJmtaxxkGkZsu51</HostId></Error>

     

    It happens at least once a day. 

     

    Can you fix this?

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    jeanettebmz
    Answered on May 13, 2013 at 08:28 PM

    This is a temporary glitch that should be fixed soon. I have also forwarded your case to our developers

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    mhurrell
    Answered on May 14, 2013 at 02:41 PM
    I can’t receive any files at all. This is a huge issue and needs to be fixed asap or I’ll be cancelling my subscription.

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    liyam
    Answered on May 14, 2013 at 02:47 PM

    Hello mhurrell.  Can you give us the link of the file which you're having trouble downloading? So far I see the files and able to get a download prompt.