What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    can't find my form under my account

    Asked by sarahcee on May 13, 2013 at 06:24 PM

    Somehow my form doesn't seem to be under my account.  I don't think I have a second account...  Could it have disappeared?

    Page URL:

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    Answered by gori-mathew on May 14, 2013 at 01:44 AM

    Hi sarahcee,

    Apologies for the inconvenience caused, I can see four forms in your account but can not determine if the form you created is part of it. Please provide us the form's name/url.

    If you are not able to find the four forms please clear your browser's cache then log back in into the account.


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    JotForm Support

    Answered by EltonCris on May 14, 2013 at 04:20 AM


    Kindly check my response on this thread: http://www.jotform.me/answers/216782

    Thank you!