I am unable to view forms

  • AmyScott1111
    Asked on February 18, 2020 at 11:53 AM

    Hi, 


    When i try to access my shared inbox, i am getting the following message:


    Unable to load form. You may not have access to this form.

     

    I have checked with my admin and he has confirmed I do have access, please could you advise.


    Thank you ,

  • Kiran Support Team Lead
    Replied on February 18, 2020 at 1:37 PM

    We are sorry for the inconvenience this may have caused. We have experienced a temporary issue with the sub-accounts feature that has been fixed by our amazing backend team quickly. 

    Please check again and let us know if you still notice any issue. We will be happy to take a look again.