What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can I link to other payment mechanisms

    Asked by aptsolutions on May 14, 2013 at 05:16 AM


    We are in our final testing of integrating JotForm into our website/database application.

    On some of our forms for Australian customers, they want to link to the SecurePay payment gateway. We have done this from our application but do you know how we could do this from JotForm itself ?

    In the UK, we have payment gateways to another provider who is non global so the same issue exists here as well.

    Any help greatly appreciated.




  • Profile Image

    Answered by jefreylandicho on May 14, 2013 at 10:26 AM

    Currently, Jotform only supports the following payment gateway

    Integrating other payment gateway may be possible using the form source code but youmay probably need an expert with psuedo-integration in order to make it work.

    I would also recommend opening a new thread requesting for the payment gateway to be added in jotform. By creating a request thread, we can forward this to our developers for integration consideration.

    If you have any other questions, please do contact us again.

  • Profile Image

    Answered by aptsolutions on May 15, 2013 at 01:33 PM


    We can write some stuff for a payment gateway but the question is how do you confirm to the form that the payment was successful and possibly store a payment reference on the form data

    Can you help with that ?


  • Profile Image
    JotForm Support

    Answered by EltonCris on May 15, 2013 at 06:31 PM

    Hi Stuart,

    I am not quite sure that you want to acheived but as far as I know it should be integrated on JotForm's back end before it can provide status like if the payment was successful and then store payments on the form dbase. However in your case, I think what you can only do is to pass the form data to your side and let your script handle the rest for the integration process. Though, like I've said there's no way you can store the payment data from the 3rd party payment gateway on JotForm unless it's bind on the back end like the payment gateways we offered.

    Let us know if you want further clarification. Thank you!

  • Profile Image

    Answered by aptsolutions on May 16, 2013 at 03:55 AM

    Thank you for your answer, I understand the situation.

    Do you have a mechanism for carrying out bespoke work which we would be willing to pay for ?

  • Profile Image
    JotForm Founder

    Answered by aytekin on May 16, 2013 at 11:28 AM

    Unfortunately no, our team is pretty busy so we do not take on any custom projects. But you can use JotForm App and hire a developer to customize it for you. It comes with full source code.