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Katie_rsvpAsked on February 19, 2020 at 11:19 AM
Hey, there!
Is it possible for me to receive a carbon copy of the auto-responder message that is sent to respondents? A lot of registrants are claiming they're not getting the auto-responder message (though I've asked them to check spam). It would be great if I get a duplicate and can simply forward it.
Thank you!
Katie
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Bojan Support Team LeadReplied on February 19, 2020 at 2:02 PM
Greetings and thank you for your message.
Unfortunately, it is not possible to add BCC or CC to an autoresponder.
However, you can create a notification email that will look exactly like autoresponder email, and then place your email in the recipient field.
Alternatively, you can add a hidden field with your email, and create another autoresponder email.
Please let us know if this resolves your problem.
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Katie_rsvpReplied on February 19, 2020 at 2:22 PM
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Bojan Support Team LeadReplied on February 19, 2020 at 4:13 PM
Thank you for your reply.
Since your last question is related to another topic, I have created a new thread, and you can access it on the following link:
https://www.jotform.com/answers/2171099-Creating-a-hidden-field