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Gisela123Asked on February 19, 2020 at 12:05 PM
Los usuarios de los formularios ni las personas a las que les copian automaticamnete los formularios estan recibiendo una copia de los mismos. Yo si los puedo visualizar al descargar el Excel, pero no se estan reenviando los correos
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Sonnyfer JotForm SupportReplied on February 19, 2020 at 3:44 PM
Hi,
Thanks for reaching out.
If you are referring to your form Weekly Visit Plan, I have sent a test submission and it appears that your Autoresponders (Collaboration Email, Head of Area, and Copy to Chief) are ALL working fine I as check the Email Logs. I was also able to receive a notification email when I cloned your form and used a test account to send a test submission.
Are you perhaps referring to a different form? Please do let us know so we can check.
Looking forward to your response.