I cannot access the support question I created.

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    Asked on February 19, 2020 at 08:36 PM

    Hi there,


    I've tried logging in with three of my accounts to access this support ticket I created: https://www.jotform.com/answers/2170473-Upload-card-broken#


    But none of them allow me to get past the "Unauthorized Access" message.

  • Profile Image
    Answered on February 20, 2020 at 12:14 AM

    The thread was submitted using connectentertainment username. Please try logging in that username and try viewing the link again.

    Right now, you are currently logged in as ryanaspire. You won't be able to view the thread with that username.

    Let us know if you have any questions or if you need further assistance.