What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can't login to jotform.us

    Asked by forbescapretto on May 14, 2013 at 06:52 PM

    I have the same issue as some other people (http://www.jotform.com/answers/206263-Unable-to-login-and-access-My-Forms).  I can access the service from home (using Windows XP and Chrome) but at work, where I really need it, the site displays as text (as if missing a style sheet).  I have javascript enabled, tried with Chrome, IE and Firefox and have the same problem on all of them.  Using Windows 7.

    I have cleared my cache and rebooted but still doesn't work.  This has happened the last few times I tried to login, used to be ok.

    I also tried going directly to the login link (http://jotform.us/login) and that didn't work.

    Screenshot attached. I have tried logging in from this page but it doesn't work.

    Screenshot
    JotForm problem style cache
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    JotForm Support

    Answered by EltonCris on May 14, 2013 at 09:05 PM

    @forbescapretto

    JotForm.us works fine on my end as well. It could be your network that blocks script or stylesheets from JotForm. Do you have any chance of testing it using different ISP? Or if it's possible to reset your network/router? This might probably help. Kindly give it a try and let us know how it goes. Thanks!