- lindazxrAsked on May 15, 2013 at 12:28 AM
Hi, I've signed up for Jotform 3 weeks ago, but would like to discontinue my subscription. Please change my account back to the basic version and issue a refund as per you 30 day money back gurantee. Thank you very much.
- gori-mathewAnswered on May 15, 2013 at 01:38 AM
I went ahead and cancelled your subscription. However, your account will remainin the Economy plan until 2013-05-24
- lindazxrAnswered on May 15, 2013 at 05:02 AM
Thank you very much. When should I be expecting the refund?
- sidharth_kchAnswered on May 15, 2013 at 05:30 AM
It should take around 4-10 working days from the day your account is downgraded.