my connect form to pdf element is not working

  • Allanarrow
    Asked on February 21, 2020 at 12:30 AM

    I've connected most of the items on my pdf to the form input questions successfully, but I have a series of Yes No ticboxes and only 1 is connecting. On the others I select the connect link, then go to the tick box on the form, click on it, the green tic and red X appear, but clicking on them does nothing, and my items still remain disconnected. Maybe because I'm zoomed in??

    Jotform Thread 2173836 Screenshot
  • Richie JotForm Support
    Replied on February 21, 2020 at 5:58 AM

    To clarify, are you referring to this fillable Form https://www.jotform.com/form/200491151952046?

    When you click on the selection, the box in the PDF is not selected?

    Kindly try to upload your Fillable PDF form again on our Fillable PDF converter and let us know if the issue still remains?

    https://www.jotform.com/fillable-pdf-form-creator/