-
karenmorgan1002Asked on February 21, 2020 at 4:20 PM
-
Welvin Support Team LeadReplied on February 21, 2020 at 6:34 PM
You have no active subscription with Jotform, so I think you mean refunding payments made through your form. If so, you need to do it through the payment processor you're using in the form.
I see you are using Square in one of your forms, you need to refund through Square.