What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cannot edit forms in My Forms

    Asked by captainxl on May 15, 2013 at 11:04 AM

    I have tried repeatedly to edit a form that is saved in My Forms but am unable to do so.

    When I click "edit" on a form in My forms it switches to a non-resposive new form creation window.  My form does not show up and the window is not, does not, respond to any actions.

     

    Am I doing something wron of is there a glitch at JotForm

    My Forms cannot edit forms form creation new form JotForm
  • Profile Image

    Answered by sidharth_kch on May 15, 2013 at 11:42 AM

    @captainxl

    I checked your account and don't see any issue with it. I was able to edit form in your account.

    Request you to please clear your browser cache and log back in to your JotForm account. 

    Let us know if you continue ot have this issue.

    Thanks,

    Sidharth