update a new username

  • gustavo.a.ayon95
    Asked on February 22, 2020 at 3:59 AM

    i updated my email and i also want to change my username but it is not letting me update.

  • Girish JotForm Support
    Replied on February 22, 2020 at 6:32 AM

    It's possible that the username that you are trying to use already exists and that is why you are not able to update.

    Try using a different name instead and check.

    If not, you can provide us few possible usernames (may be three) and we can try changing the same from our end.