Conditional logic not working

  • clestohomes
    Asked on February 22, 2020 at 6:34 PM

    I have got the conditional logic right at the backend but on the form its not working. 

    https://form.jotform.com/200438198768063

    Page URL: https://form.jotform.com/200438198768063
  • VincentJay
    Replied on February 22, 2020 at 9:56 PM

    Hi,

    Please provide more information about the issue so we can assist you properly. May we know what condition is not working?

    Also, could you please let us know how to replicate it?

    We'll wait for your reply. Thank you.

  • clestohomes
    Replied on February 28, 2020 at 8:55 PM

    I have introduced the following logic but still on question 2, when I select no, it still shows the question that needs to appear for the response Yes. 

    1582941243Capture Screenshot 10

  • Vanessa_T
    Replied on February 29, 2020 at 2:53 AM

    I checked your form's condition and can see that you are currently using the Skip To Page type.

    Conditional logic not working Image 10

    Based on your current conditions as well, it seems that you are simply showing the next card if the user has filled the previous card. Note that you do not need to do that.

    By default, if a field is required user won't be able to go to the next card if the field has not been filled. So no condition is necessary for that.

    Meanwhile, for the How did you tour? field, please use the Show/Hide condition instead of the Skip To page.

    How-to-Show-or-Hide-Fields-Base-on-User-s-Answer

    Conditional logic not working Image 21