Conditional logic not working

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    clestohomes
    Asked on February 22, 2020 at 06:34 PM

    I have got the conditional logic right at the backend but on the form its not working. 

    https://form.jotform.com/200438198768063

  • Profile Image
    VincentJay
    Answered on February 22, 2020 at 09:56 PM

    Hi,

    Please provide more information about the issue so we can assist you properly. May we know what condition is not working?

    Also, could you please let us know how to replicate it?

    We'll wait for your reply. Thank you.

  • Profile Image
    clestohomes
    Answered on February 28, 2020 at 08:55 PM

    I have introduced the following logic but still on question 2, when I select no, it still shows the question that needs to appear for the response Yes. 

    1582941243Capture.PNG

  • Profile Image
    Vanessa_T
    Answered on February 29, 2020 at 02:53 AM

    I checked your form's condition and can see that you are currently using the Skip To Page type.

    1582962558445.png

    Based on your current conditions as well, it seems that you are simply showing the next card if the user has filled the previous card. Note that you do not need to do that.

    By default, if a field is required user won't be able to go to the next card if the field has not been filled. So no condition is necessary for that.

    Meanwhile, for the How did you tour? field, please use the Show/Hide condition instead of the Skip To page.

    How-to-Show-or-Hide-Fields-Base-on-User-s-Answer

    1582962738446.png