What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
The form I created doesn't always go to all of the email accounts listed in the accountAsked by kkautz on May 15, 2013 at 05:41 PM
I set up a form for a friend and they told me that the form results goes to one account sometimes, another account other times, all accounts sometimes. It's very inconsistent.
Any help would be great!
email another account one account
I checked your emails from the bounce list and they were not there so it should be working fine. Did you checked your spam filters or spam folder if they were not blocked?
I would also suggest to use firstname.lastname@example.org as the sender's email to avoid emails not being able to reach its destinations. Here's how you can change sender email to email@example.com
1. While on your form, Click Setup & Embed then Email Alerts
2. Open Notification, then click on Reply-To and Recipient Settings
3. Change the Sender E-mail to firstname.lastname@example.org and Reply-to Email to your E-mail field, just like this:
Do let us know if you have further questions. Thank you!