What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to set which field MUST be filled in

    Asked by ssmediator on May 15, 2013 at 07:21 PM

    Is there a way to make my form so that if one field is not completed then another must be completed?

    For example, if they do not fill in the "email" field, then they must fill in the "contact number" field.  Similarliy, if they do not fill in the "contact number" field, then they must fill in the "emial" field.

     

    My form:

    http://www.jotform.com//?formID=31326847489163

    JotForm email fill www
  • Profile Image
    JotForm Support

    Answered by EltonCris on May 16, 2013 at 01:02 AM

    Hi,

    I am not sure if that's doable but I find no way of doing that on the form builder. How about just making the "Email" field mandatory so they can't skip the field? Or how about creating a condition that ask them in what way they'd like to be contacted? 

    Example: http://form.jotformpro.com/form/31350820069953?

    If you clone this form, you can view existing conditions in it.

    Do let us know if you have further inquiry. Thanks!

  • Profile Image

    Answered by ssmediator on May 16, 2013 at 05:06 PM

    Yes, I like your example. Thanks!

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    JotForm Support

    Answered by EltonCris on May 16, 2013 at 05:09 PM

    @ ssmediator 

    Great! Kindly clone the form to figure out the setup. If you require assistance, do let us know. Cheers!

  • Profile Image

    Answered by Tellmemore on May 16, 2013 at 05:19 PM

    Done, thanks!