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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    File not uploaded to FTP

    Asked by cantugraphics on May 15, 2013 at 08:03 PM

    it will not send us reciept of files, now its not working at all. 

    Page URL:
    http://cantugraphics.com/#upload

    Screenshot
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    Answered by cantugraphics on May 15, 2013 at 08:08 PM

    ALSO GETTING THIS MESSAGE:

     

    Details: Array ( [type] => 2 [message] => ftp_login(): Login authentication failed [file] => /www/v3/builds/d20a682fe82304addad8b42553fa672394ec75cc/lib/classes/FTPLib.php [line] => 45 )

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    Answered by sidharth_kch on May 16, 2013 at 02:25 AM

    @cantugraphics

    I just did a test submission on your form successfully. 

    On error message: The error message says that FTP login credential you provided was not correct. I was not able to reproduce this as you have removed the FTP integration from your form. 

    I have already responded to you on this thread: http://www.jotform.com/answers/217693-Jotform-doesnt-send-me-email-notification-of-file-received-#4

    Thanks,

    Sidharth

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    Answered by cantugraphics on May 16, 2013 at 02:44 PM

    THanks again @sidharth_kch

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    Answered by sidharth_kch on May 16, 2013 at 02:57 PM

    @cantugraphics

    You are welcome.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth