File not uploaded to FTP

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    cantugraphics
    Asked on May 15, 2013 at 08:03 PM

    it will not send us reciept of files, now its not working at all. 

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    cantugraphics
    Answered on May 15, 2013 at 08:08 PM

    ALSO GETTING THIS MESSAGE:

     

    Details: Array ( [type] => 2 [message] => ftp_login(): Login authentication failed [file] => /www/v3/builds/d20a682fe82304addad8b42553fa672394ec75cc/lib/classes/FTPLib.php [line] => 45 )

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    sidharth_kch
    Answered on May 16, 2013 at 02:25 AM

    @cantugraphics

    I just did a test submission on your form successfully. 

    On error message: The error message says that FTP login credential you provided was not correct. I was not able to reproduce this as you have removed the FTP integration from your form. 

    I have already responded to you on this thread: http://www.jotform.com/answers/217693-Jotform-doesnt-send-me-email-notification-of-file-received-#4

    Thanks,

    Sidharth

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    cantugraphics
    Answered on May 16, 2013 at 02:44 PM

    THanks again @sidharth_kch

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    sidharth_kch
    Answered on May 16, 2013 at 02:57 PM

    @cantugraphics

    You are welcome.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth