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  • Profile Image

    My forms are cross populating.

    Asked by shanewells on May 15, 2013 at 09:23 PM

    When i fill out "Soap Order Form - Breeze Thru Longmont" the data is transferred into "Soap Order Form - Breeze Thru Ft. Colins".

    There are different line items so i double checked by testing the live form. My Text boxes have different information on each form so i can easily tell them apart. When i am filling out the form i see items X,Y,Z but when the form is submitted the items are 1,2,3 (figuratively speaking).

     

    http://www.jotform.com//?formID=23125815475151   Form - Longmont

    http://www.jotform.com//?formID=20957233377156   Form - Ft. Collins

    I have attached a screen shot of the JotForm page, embedded on my web page and then the email confirmation. The first two match but the confirmation is different.

    Please Advise

    Shane Wells

    shanewells@hpws.com  303-521-3114

    Page URL:
    http://www.jotform.com//?formID=23125815475151

    Screenshot
    My Forms JotForm order form email different
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    JotForm Support

    Answered by EltonCris on May 16, 2013 at 04:09 AM

    @Shane

    That might be due to the cloning of form and the autoresponder notification failed to update. Kindly recreate the autoresponder message, that should fixed it. Just delete your existing autoresponder and recreate it.

    Do let us know if you have further questions. Thank you!