Payment Form giving an invalid email address error.

  • theastromomma
    Asked on February 25, 2020 at 8:19 AM

    I am seeing an error page, about saying invalid email address when trying to check out of the payment page. 

  • David JotForm Support Manager
    Replied on February 25, 2020 at 11:26 AM

    Thank you for contacting us. Could you please confirm if you are referring to this form? 

    https://www.astromomma.com/tarot

    1582647722forpaypalusers Screenshot 10

    It appears to be correctly set up. Please make sure that the correct PayPal email address has been entered, also please make the product visible:

    1582647932integrated Screenshot 21

    Then allow us to try a real submission to see if we get the same error. If that is not the form in question, please share the exact URL of the form.