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    How do I change the email address to which the form sends the results to??

    Asked by ceanders on April 14, 2011 at 04:58 PM

    Presently the form sends the results to me ceanders@hiwaay.net, I would like the results to be sent to: npcourses@aol.com

    Please advise how I can do that.


    Charles Anderson



    Page URL:

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    JotForm Support

    Answered by abajan on April 14, 2011 at 05:33 PM

    Hi Charles

    To change the email address to which your form sends results, please do the following:

    1. Load your form in the form builder (My Forms > click the form in question > click "Edit")

    2. While on the "Setup & Embed" tab, click the "Email Alerts" toolbar button

    3. Click the notification on which you want to change the email address (presumedly, with your form there is just one notification)

    4. Click "Reply-To and Recipient Settings"

    5. On the bottom right of the envelope graphic, you will see the current recipient email address (ceanders@hiwaay.net)

    6. Click that address, select all of it (Ctrl+A) and hit the "Delete" key

    7. Now type the new address (npcourses@aol.com) in that text box

    8. Click "Finish" and save your changes

    9. To check if submissions will now go to the new address, open the notification again and click "Test Email"

    10. Check the inbox at the new address for the test message

    11. If you have received the message, the notificaion is setup correctly.

    For additional information on setting up notifications and autoresponses, please see these articles in our user guide:

    Understanding Reply-To and Recipient Settings on E-mail Wizard

    Send Form Emails to Multiple Recipients

    Thanks for asking and please feel free to pose additional questions to our team. We will endeavor to assist you to the best of our ability.

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    Answered by ceanders on April 14, 2011 at 06:08 PM