when the client has filled out the form, the add of jotform is appearing? this should be not visible.

when the client has filled out the form, the add of jotform is appearing? this should be not visible.

Our apologies for any inconvenience caused. I have checked your account, and I see that the JotForm Branding is disabled/unchecked. Are your users still seeing JotForm's ads on your form?

I solved this problem, but I need help to solve the first problem:

when I get the email notification of the clients request, some parts of the answers are missing on the email

Awesome! I am glad to know you were able to resolve this issue. 

I have replied to your last answer on the original thread. 

Please reply there. 

Thank you.