What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Custom Domain with SSL

    Asked by Brian on May 16, 2013 at 09:56 AM

    I would like to be able to use your custom domain feature with SSL (say forms.emmanuel.edu) do you have a way for us to provide the appropreiate SSL certificate for our custom domain so that your web servers will have the certificate? This is more an interest for when we need to send out mailings or post direct links to the form rather than embeding it into our site. A direct link would need the SSL for the custom domain to be hosted where the form is located.

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 16, 2013 at 03:45 PM

    Hi Brian,

    Sorry but we do not support SSL for custom domains. If you'd like to use SSL, use custom name instead but it should still have https://secure plus the jotform domain .e.g jotform.com. Here's how to get your secure form URL.

    To use custom name, simply click the wrench looking icon near the secure form box.

    Do let us know if you have further questions. Thanks!