My Zoo Camp Registration Form is not receiving submissions?

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    Asked on February 25, 2020 at 02:07 PM

    I fill out and hit submit and never received submission?

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    Answered on February 25, 2020 at 05:41 PM

    Hi @HeritageParkZoo!

    I would like to apologize for the inconvenience you are experiencing.

    After checking your account, I have found that there are currently 10 missing payment submissions on your submissions page. Incomplete payments will not show up as form submissions, this is the reason you are not seeing them on your submissions page. Here is a screenshot of your submissions page for reference:

    1582670377Screen Shot 2020-02-25 at 2.35

    To have these incomplete payments show up in your submissions, you will need to manually complete the submissions yourself. For more information on how to do this, you may use this helpful user guide: How-to-View-Incomplete-Payments

    Please do get back to us if you require further assistance, we will gladly continue to provide support. We look forward to your response!