ReCaptcha form locks users computer up.

  • pspproducts
    Asked on February 25, 2020 at 6:20 PM

    Customers calling and complaining that selecting the check box on the ReCaptcha form locks their computer up and causes them to reboot. Are you aware of any problems. I have removed the option for now. Please advise. 

  • jherwin
    Replied on February 25, 2020 at 11:09 PM

    I tested the captcha field on my end, but I was not able to replicate the issue you mentioned.
    1582690101SuR7qFuhgi Screenshot 10
    You can test my form (200558899163063) on your end and see if the issue you reported will occur. Also, the captcha field is just a form field so it will not affect your user's computer functionality.