What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    "This Connection Is Untrusted" Linking Jotform on Facebook

    Asked by lali on May 16, 2013 at 01:52 PM


    Very excited about using your forms on my FB page .. the following is what comes up when I press the tab on my FB page: https://www.facebook.com/AuntLaLisMobileCafe/app_190322544333196

    Thanks for helping me figure this out .. it happens when I'm using Mac & PC.

    This Connection is Untrusted
              You have asked Firefox to connect
    securely to form.jotform.us, but we can't confirm that your connection is secure.
              Normally, when you try to connect securely,
    sites will present trusted identification to prove that you are
    going to the right place. However, this site's identity can't be verified.
              What Should I Do?
                If you usually connect to
    this site without problems, this error could mean that someone is
    trying to impersonate the site, and you shouldn't continue.


    Page URL:

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    Answered by auntlali on May 16, 2013 at 05:25 PM

    Never mind .. I figured it out!

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    JotForm Support

    Answered by Welvin on May 16, 2013 at 08:05 PM


    Great to know that! Let us know if you need any further assistance with regards to your form.